Returns & Exchanges Policy

At Soundgarden Store, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for all items in their original condition. Simply ensure your items are unused and in their original packaging to qualify for a full refund or exchange.

1

Initiate Your Return

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Prepare Your Package

Securely pack the items in their original packaging and include all tags, manuals, and accessories that came with the product.

3

Ship It Back

Print the prepaid shipping label provided through the portal and drop your package off at any authorized carrier location.

4

Receive Your Refund

Once our warehouse inspects the returned goods, your refund will be processed back to your original payment method within 5-7 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing